
Shipping
SHIPPING
Once you have placed an order through our website, your order should be processed in 24 hours. Once processed you will receive another email of tracking information of your item. "Warning" IGNITEDIworld will not be responsible for Theft or loss of product when the order has been shipped out nation wide or international.
TAXES & DUTIES
IGNITEDIworld covers the cost of all taxes and duties in Australia, excluding the rest of the world that will be the responsibility of the customer.
Shipping policy
General information
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AlI US parcels are delivered with USPS and require a signature upon delivery.
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Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.
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All orders are processed Monday to Friday (excluding public holidays) from 7am - 3:30pm AEST.
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Tracking advice will be sent to your email once your order has been dispatched.
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Orders can take up to two business days to process before being shipped; this may be longer if there is a huge promotion taking place.
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In some cases, we may need to contact you before your order can be shipped.
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To ensure there is no delay, please respond to any email/phone call from our Customer Experience Team
INTERNATIONAL SHIPPING
• All orders are shipped from our dispatch center via Australia Post.
Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
NZ: https://www.nzpost.co.nz/tools/tracking
US: https://tools.usps.com/go/TrackConfirmAction_input
UK: https://www.parcelforce.com/track-trace
FR: https://www.chronopost.fr/en
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ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
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This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
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Culture Kings will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!