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Privacy Policy

"Please ensure you have read our Privacy Policy statement"

At IGNITEDIworld, we are committed to protecting the privacy and security of our customers personal information. This Privacy Policy outlines how we collect, use, disclose and protect the information gathered through our website, mobile application and other services. By accessing or using our services, you agree to the terms of this Privacy Policy.

What is "Personal information"?

The Privacy act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

(i)  Whether the information or opinion is true or not; and 

(ii) Whether the information or opinion is recorded in a material form or not.

 

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subjected to this privacy policy.

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"What information do we collect?"

The kind of information that we collect from you will depend on how you use this website. The personal information which we collect and hold about you may include:

- Name and contact details

- Address

- Telephone number

- details about your order

- Billing information

- Email

"Where do we collect your information from?"

Where we collect your information is through:

- Contact form you have initiated

- Your purchase order 

- Subscription form

- Promotional offers

"Purpose of collection"

- The purpose for which we collect personal information is to provide you with the best service experience

 

- We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

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-By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature

"Access and correction"

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, pleases contact us as set below 

"Complaint procedure" 

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set below. All complaints will be considered by our inquires team members and we may seek further information from you to clarify your concerns. If we agree that your complaints is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the office of the Australian information Commissioner 

If you will like to obtain access of your information from us or file a complaint in regards to our privacy policy click below

CONTACT US

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